"Poor communication, and low quality of design. He was doing just the minimum changes needed to close the project ASAP. For $1,000 USD I was expecting a bit more than a basic design service, with just one revision. It almost seemed like he was outsourcin..."
Client anonyme
évalué il y a 3 mois
"Hi Andy, Thank you for the rating & review. Thank you for choosing our design as the winner and the opportunity to work with you 😊. We don't want to offend you for this, however, to make it clear, let me clarify some points.
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1. Poor communication & Low quality of design—
I responded to your message on both 99design & Skype. Well, we believe that assessing quality is a subjective matter. However, we always follow up and resolve your feedback till finished until you say or give a sign that the result was okay/good 🙂. https://ibb.co.com/yS2TxT0
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2. Minimum changes needed to close the project ASAP—
We did all the work as best as we could and always followed your instructions and feedback.
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3. $1,000 USD I was expecting a bit more than a basic design service.—
The contest prize/cost is $467, not $1000 as you can see here https://99designs.com/landing-page-design/contests/design-modern-landing-page-existing-medical-clinic-website-1290437/entries . See the screenshot here https://ibb.co.com/rxvYjXm
We resolve and fix the design as per the requirement, for that one page only. And it was not one time as we know together we provided more than 1 version and more than 1-time works in the end 😄
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4. Seemed like he was outsourcing the work to someone else—
We are a design team as you can see on our profile. We don't outsource the work to someone outside the team. All is done by us 🙂.
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Thank you. Regards.
Agensip"
(modifié)
Agensip Team
répondu il y a 3 mois