Parlez-nous de vous et des personnes que vous souhaitez cibler
We are building a IT Help Desk support portal.
Our audience is made up of both scientists and administrative professionals that support scientific research and submit requests to Information Technology for assistance.
We would like this website to visually speak to our scientific roots as well as have a clean modern look.
Our company is separated into our HHMI brand and our Janelia Research Campus brand. We would like this website to include our combined logo so that it resonates with everyone in the organization. I have attached two versions of this logo. ("hhmi janelia logo color black 300.png" and "hhmi janelia logo color white 300")
De quelle industrie votre entreprise est-elle la plus proche?
Activités communautaire et à but non lucratif
Site Web existant
Please see "Current Help Desk Website.png" image attached. I have also attached images of our current Help Desk supporting pages "My Tickets Page.png", "Search Knowledge Base.png", "Service Catalog Page.png", and "Submit Ticket Page.png".
Quel style et quel thème avez-vous en tête pou web page?
Elements we are trying to improve…
* Our current website is dark and gloomy (see "Current Help Desk Website.png" file).
* We want a new website that is light - fresh looking and modern
* More white/negative space
* Navigation should be easy for anyone to use at a glance
* Responsive design so that this site can be used with mobile devices.
Description de la page
* A carousel of relevant pictures (maybe IT related, Help Desk related, etc.).
* Menus that link our customers to other supporting pages (i.e. "Submit a Request", "View my Tickets", "Search our Knowledge", and "Service Catalog")
* Space for messages or services we want to communicate to our customers.
Right now I would like to focus on the Homepage. After the contest is over we can revisit the supporting pages and build from there.
Nothing dark and gloomy. We want something much brighter than what we have today.
There is a good chance in the future this portal will be the landing page for other support type services in the organization, including: Other IT Departments, Facilities, HR, etc. Please keep this in mind when designing navigation.
Also keep in mind that this page must be able to work with SharePoint 2013. We have built our entire existing solution on top of SharePoint and we plan to continue to use SharePoint as our application platform of choice for the immediate future.
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