Artwork Guidelines & Instructions
Accepted File Formats
Adobe Illustrator CC (or earlier) - .ai or .eps
Adobe Photoshop CC (or earlier) - .psd or .tif
Photoshop files should be 100-120dpi at full output size.
Do not embed color profiles.
Provide a layered file.
When using stock photography images, be sure to purchase the highest resolution version that your budget will allow.
We use CMYK printers to create these graphics. 100% reproduction of defined colors is not possible. Differences between colors in the printed and original file can occur at many different stages. Variations in color or shading are often a result of viewing on un-calibrated equipment (monitors, printers, etc). Colors will often appear different when viewed on two different monitors or output devices. Without accurate color information, we have no way of ensuring that expected colors will be achieved.
Indicate Pantone Values for all critical colors. Click here for Pantone (PMS) color definition. (Click here for an example.)
The use of multiple banner displays to create a single mural effect is NOT recommended. We do not guarantee matched vertical or horizontal placement between banners. There may also be slight curling after time on banner edges. Please see our full line of mural displays designed for mural purposes.
Do not alter template size unless you purchased an adjustable banner.
Artwork should be submitted the same day the order has been placed to avoid delays.
After receiving your file, it will be reviewed within 24 hours for printing requirements. If the file does not meet all necessary requirements, you will be contacted by your representative.
If corrections are required, you may make these changes yourself and resubmit the file or choose to have us make the corrections (if we are able to do so).
After the file has been approved we will send a proof for your approval. We will proceed with production/printing only after the proof is approved with a hand signature.
Production lead time starts AFTER proof has been approved by the customer.
Shipping time starts after production time.
Please indicate any special positioning requirements.
If using Illustrator convert all fonts to outlines.
If using Photoshop rasterize all fonts.
If matching Pantone colors please provide a layered file. This allows us to make minor color corrections if necessary.
Only send files relevant for output.
Art will not be approved unless submitted in our provided template(s). All templates are found under the guidelines page for each product.
File color mode must be CMYK.
If using Illustrator embed all images.
Due to variations in output and viewing devices, we are unable to accept complaints about color variations unless all color matching guidelines have been followed.