We’re teaching a course on “Mobile Service Innovation” to students at Carnegie Mellon University. The course is jointly taught by Jim Morris and Steven Dow, both professors in the Human-Computer Interaction (HCI) Institute at Carnegie Mellon.
The course focuses on teaching students the tools and processes for designing new mobile information services. The major course project is identifying a problem, developing a solution with a mobile component, and creating a video describing the solution that could be used for a crowdfunding campaign.
The course goals include: (1) learning “design thinking”, (2) using the Internet to gather and refine ideas, and (3) designing a valuable mobile product or service.
Topics covered in the course include:
* Mobile information services
* Value proposition, business models
* Needfinding, interviewing, analyzing social media
* Divergent thinking, brainstorming, generating alternatives
* Synthesis techniques and problem framing
* Storytelling, storyboarding, and video production
* Prototyping/blueprinting for mobile services
* Crowdsourcing, web analytics, A-B testing
The target audience is both undergraduate and graduate students at Carnegie Mellon, especially students studying Computer Science, Business, Design, and Human-Computer Interaction (HCI).
Please see http://innovation.cs.cmu.edu/ for more information.